FAQ'S

Shipping

We are a small business based in Nairobi, Kenya. Your order is processed, packaged and shipped with love directly from our Africa Zola Shop.

All orders will be processed and shipped out 3-5 business days  after the order has been placed, although we usually try to ship out as soon as possible! 
It takes about 3-10 days for an order to be delivered to you after shipping out.Please order early if you need an order by a certain date.

Yes, we do via DHL Express

Payment

We accept only Paypal , Visa/ Master cards and are working towards implementing other modes of payment 

Our shop is operational 24hrs, we respond to messages and emails within 8 hours

Orders & Returns

Yes we do accept custom orders email us at Africazola1@gmail.com

Please send us a photo of both the box/package your order was shipped in as well as photos of the damaged items, and we will be able to work with you through the next steps to making things right!

We accept exchanges and returns of unworn items and non defective items,within 14 days of delivery visit our return and shipping page for more details .