Africazola.com (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Africazola.com (the “Site”) or purchase our products.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site.

Information We Collect

We may collect the following types of information:

a) Personal Information you provide:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment information (processed securely by our payment providers; we do not store full credit/debit card details)

  • Account login details (if you create an account with us)

b) Non-Personal Information:

  • IP address, browser type, device information

  • Pages you visit and browsing actions on our Site

  • Cookies and tracking technologies (see Section 7 below)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases, shipping updates, and customer support

  • Send you marketing updates, promotions, or newsletters (only if you consent)

  • Improve our website, products, and customer experience

  • Detect and prevent fraud, unauthorized transactions, or illegal activities

  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service providers (e.g., payment processors, shipping carriers, IT providers) to fulfill orders and deliver services

  • Legal authorities when required by law or in response to valid requests

  • Business transfers in the event of a merger, acquisition, or sale of assets

Data Security

We use industry-standard security measures (SSL encryption, secure servers, access controls) to protect your personal data.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access and obtain a copy of the data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (subject to legal or transactional requirements)

  • Withdraw consent for marketing communications at any time

  • Lodge a complaint with a data protection authority if applicable

Data Retention

We retain your personal data only as long as necessary to:

  • Complete transactions and provide our services

  • Comply with legal, tax, or regulatory obligations

  • Resolve disputes and enforce agreements

Cookies & Tracking

  • Africazola.com uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content.

  • You can control cookie preferences through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

Our Site is not intended for children under 15 (or under the age of consent in your jurisdiction). We do not knowingly collect personal data from children. If we discover such data has been provided, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our Site constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Africazola.com
Email: sales.zolaafrica@gmail.com
Phone: +254-796-321787