Welcome to Africazola.com (“we,” “our,” “us”). By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree, you should not use our Site.

Use of the Website

  • You must be at least 18 years old or accessing the Site under the supervision of a parent/guardian.

  • You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others.

  • We reserve the right to suspend or terminate your access if we suspect misuse or fraudulent activity.

Products & Descriptions

  • Africazola.com specializes in African handcrafted items. Each item is unique and may have slight variations in color, size, and design.

  • We make every effort to display accurate descriptions and images, but we do not guarantee that your device’s display will reflect the product precisely.

Orders & Payment

  • All orders placed on our Site are subject to acceptance and availability.

  • Prices are listed in USD but convertible to different currencies and may be subject to taxes, duties, or shipping fees where applicable.

  • Payment must be made in full at the time of ordering through the payment methods provided on our Site.

  • We reserve the right to cancel or refuse any order at our sole discretion, including cases of suspected fraud.

Shipping & Delivery

  • We ship to various destinations. Delivery times may vary depending on your location and product availability.

  • Shipping costs will be displayed at checkout.

  • We are not responsible for delays caused by customs, courier services, or circumstances beyond our control.

Returns & Refunds

  • Due to the handcrafted nature of our products, all sales are final unless the item arrives damaged or defective.

  • If you receive a damaged item, you must notify us within 7 days of receipt with photographic proof.

  • Approved returns must be unused, in original condition, and in original packaging.

  • Refunds (if approved) will be processed to your original payment method within a reasonable timeframe.

Intellectual Property

  • All content on this Site; including text, images, designs, logos, and graphics is the property of Africazola.com or its licensors.

  • You may not reproduce, distribute, or exploit any part of this Site without our prior written consent.

 Privacy & Data Protection

  • We respect your privacy. Please review our Privacy Policy Page for details on how we collect, use, and safeguard your information.

  • By using this Site, you consent to such processing and warrant that all data provided by you is accurate.

Limitation of Liability

  • Africazola.com will not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

  • Our total liability for any claim shall not exceed the amount paid by you for the product in question.

Governing Law & Jurisdiction

  • These Terms and Conditions shall be governed by the laws of Kenya.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of Nairobi – Kenya.

Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

  • Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Contact Us

For any questions or concerns regarding these Terms, please contact us:

Africazola.com
Email: Sales.zolaafrica@gmail.com
Phone: +254-796-321787